Terms of Use

These Terms and Conditions explain the rules that govern use of the Top G website and services. They set out the relationship between you and us, describe your responsibilities as an account holder and explain how we handle deposits, withdrawals, promotions and disputes. By using our site you agree to comply with these terms and any other policies we publish.

Account responsibilities

You are responsible for keeping your account details secure and for all activity on your account. Only one account is permitted per person, household or device unless we agree otherwise. You must provide accurate and complete information when registering and update your details if they change. We may suspend or close accounts where we suspect fraud, money laundering, bonus abuse, use of multiple accounts or where incorrect information has been supplied.

Eligibility requirements

To use our services you must be at least 18 years old and resident in a jurisdiction where use of the site is permitted. We reserve the right to restrict or refuse access to anyone who does not meet eligibility criteria or where local law prohibits participation. By creating an account you confirm you meet these requirements and are legally able to enter into this agreement.

Acceptable platform use

Our services must be used for lawful, personal play only. You must not attempt to manipulate games, collude with other players, use automated tools, or exploit technical or promotional vulnerabilities. Any breach of acceptable use may result in account restrictions, confiscation of winnings, or permanent account closure.

General bonus and promotion rules

Promotional offers are subject to specific terms which will be available with each promotion. In general, bonuses and free spins carry wagering requirements, game contribution rules and maximum bet limits while wagering. Offers are limited to one per person, household and IP where stated. We may cancel or reclaim bonuses and related winnings if we detect abuse or non-compliance with the applicable promotion terms.

Deposits and withdrawals

Deposits

We accept a range of payment methods which are listed in the cashier. Minimum and maximum deposit limits depend on the method chosen. All deposits must be made from a payment method in your name unless agreed otherwise. Funds credited to your account are available for play subject to any bonus restrictions.

Withdrawals and verification

Withdrawals are processed using approved methods and are subject to verification checks. We may require identity, address and payment method documentation before processing any withdrawal. These checks are standard and intended to protect your account and prevent financial crime. Withdrawal processing times vary by method and may be delayed if verification is incomplete or if account activity breaches these terms.

Dispute resolution

If you have a complaint please contact our support team so we can try to resolve the matter directly. We aim to respond promptly and investigate all disputes fairly. If you remain dissatisfied after internal review you may refer to any alternative dispute resolution options available under applicable law. Nothing in these terms removes your statutory rights.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be notified on the site and, where appropriate, by email. Continued use of the service after changes are published constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account by contacting support.